How it works

How a telehealth brand actually runs.

Every order on a PExpo brand follows the same careful path. Here is what happens behind your name, from the first click to the next refill.

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The patient journey

One path, every order.

Every order on a PExpo brand follows the same careful path, and your patients only ever see your name.

QuestionnaireAdapts to each answer
CheckoutStripe, in dollars
Clinician reviewUS-licensed, async or video
PharmacyPartner pharmacy ships
DeliveryTracked to the door
RefillOnly after approval
↻ Care continues: messages, check-ins and refills on approval
The patient journey

Seven steps, one platform.

After approval

Patients always know where things are.

From the clinician's decision to the door, every step shows in the patient's account, with notifications that never name the medicine.

  • Clear stagesApproved, at the pharmacy, shipped, delivered.
  • Fewer support ticketsPatients check their order instead of emailing you.
  • Refills on approvalThe next supply waits for the clinician, then follows the same path.

Illustration. Your screens carry your own brand, wording and prices.

Behind the scenes

What your team sees, what PExpo does.

Your dashboard

Brand and growth

  • Orders, revenue and subscriptions in real time
  • Patient messages and support tickets
  • Prices, offers and discount codes
  • Marketing tools connected with consent
PExpo

Care and operations

  • Questionnaire logic and red flags
  • Clinician queue, notes and prescriptions
  • Pharmacy routing and tracking
  • Refunds, chargebacks and notifications
Launch timeline

From call to open.

Week 1: plan

We agree your programs, states, prices and how clinicians will review, and set up your brand on the platform.

Weeks 2 to 3: build

Your site, treatment pages, questionnaires, emails and app branding, checked with you page by page.

Week 4: test and open

Real test orders end to end: questionnaire, review, payment, pharmacy and delivery updates. Then you open.

Who we work with

Built on proven US partners.

PExpo connects your brand to established US prescribing groups and pharmacies, so you launch on partners that already care for patients every day.

Prescribing groups

Physician-led networks whose licensed clinicians review your patients' cases and decide on treatment.

Pharmacy partners

Licensed US pharmacies that fill approved prescriptions and ship them to your patients.

Names and logos belong to their owners. Which partners serve your brand depends on your programs and states, confirmed on a call.

Questions

Questions about the journey

Who is the prescriber, legally?
The licensed clinician who reviews the case. They decide whether a treatment is appropriate, whether a video visit is needed, and what is prescribed. Your brand never makes clinical decisions, and the platform never pushes a clinician toward a yes.
How do patients pay?
By card, Apple Pay or Google Pay through Stripe, in US dollars. Subscriptions renew automatically after the clinician approves a refill, and refunds and chargebacks are handled on the platform.
How long does it take to launch?
Most white-label brands are live in a few weeks: we set up your site, treatments, questionnaires and prices, connect your domain and payments, and test the full patient journey with you before you open.
Is there a mobile app?
Yes. Patients can download PExpo Health on iPhone or Android, choose your brand once, and from then on it shows your name, logo and colors, with Face ID unlock and notifications. The app is in beta.

See it with your brand.

Book a call and we will walk through the journey for the programs you have in mind.

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